Shipping & Return Policy

Welcome to Fathraz Store. We are committed to delivering your orders quickly and efficiently.

Shipping Policy

• Orders are processed within 1–3 business days after payment confirmation.

• Estimated delivery time is 7 business days from the date of shipment.

• Delivery times may vary depending on your location, public holidays, weather conditions, or courier delays.

• Once your order has been shipped, tracking information will be provided (if available).

Return Policy

We offer a 5-day return policy. Customers may request a return within 5 days of receiving the product.

Return Eligibility

To qualify for a return:

• The item must be unused and in its original condition.

• The product must be returned in its original packaging.

• Proof of purchase or order confirmation is required.

Non-Returnable Items

Returns will not be accepted for:

• Products damaged due to misuse by the customer.

• Items returned after the 5-day return period.

• Products that are used, altered, or not in their original condition.

Refund Process

• Once the returned item is received and inspected, we will notify you regarding the approval of your refund.

• Approved refunds will be processed to the original payment method within a reasonable timeframe.

Contact Us

If you have any questions regarding shipping, returns, or refunds, please contact us:

Fathraz Store
Email: fathrazstore@gmail.com

Thank you for shopping with Fathraz Store.